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Dear Valued Customer,

FANUC continuously strives to enhance its products and services, not just to meet, but to exceed your highest expectations.

To ensure that we do so now and in the future, we would appreciate receiving a brief evaluation statement together with any ideas and suggestions you may have on how we can improve.

Many thanks in advance.

FANUC Quality Department

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Questionnaire from

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Assuming, you are in a position to do so: How likely are you to recommend FANUC products & services to a friend, colleague or customer?

Assuming, you have to make another purchasing decision now: How likely are you to choose FANUC products & services again?

What could we do to significantly improve your overall satisfaction?

What are we doing well and should be retained?

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